We offer free shipping on orders over $100 and a flat $10 shipping fee for orders under $100 within Australia.
Orders are packed within 2-3 business days, though processing may take longer during peak times.
Once shipped, you’ll receive a tracking email from Australia Post or Aramex with an estimated delivery timeframe:
Please ensure your shipping details are correct at checkout. If you notice an error, email logistics@k9katering.com as soon as possible. If your order hasn’t been shipped yet, we’ll do our best to update it; if the order has been sent, you will need to arrange redirection through the courier.
If your order arrives damaged, contact us immediately so we can assist you with a claim. Please note that Australia Post and Aramex are independent couriers, and we cannot guarantee exact delivery times.