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Free Shipping On Orders $90+
Free Shipping On Orders $90+

FAQ

Where are your treats made?

We are Aussie-Owned & Operated meaning that everything we do from manufacturing to packaging is done right here in Australia. We only source 100% natural, chemical and preservative free meats from Australian organisations who best understand and value the quality of our unique products.

How do you prepare your treats?

Our artisan method of dehydrating removes the moisture & eliminates potentially harmful pathogens. This heating and cooling technique helps lock in the flavour and protects the nutritional integrity of the product. The result is a 100% natural product that's easily digestible.

What is the shelf-life of your treats?

The shelf life of our treats is twelve to eighteen months from the date of production. There is no need to refrigerate for safety. However, we do recommend keeping the treat away from direct sunlight.

What treats are suitable for puppies?

We have a wide range of treats for puppies! We recommend Beef Liver, Beef Bully Stick (Standard), Beef Bully Pieces, Chicken Wing Tips, Duck Feet, Peking Duck Wings, Pig Ear Strips & Sweet Potato Strips. These treats are Single-Ingredient and Grain-Free.

Where do you deliver to?

We currently deliver Australia Wide

What are your delivery costs?

We offer FREE DELIVERY across Australia for orders over $90. For any order under $90, shipping will incur a flat shipping rate of $10.

How long will it take to receive my order?

We strive to have orders dispatched within 48 hours and estimated delivery times for METRO areas are listed below.

VIC: 1-3 business days

NSW, QLD, ACT: 2-4 business days

TAS, SA: 3-6 business daysWA,

NT: 5-10 business days

Our courier partners are Couriers Please, Fastway/Aramex and Australia Post. Once your order has been completed and dispatched, you will receive an email from us with all of the tracking details so you can keep track of your delivery schedule. Please note that our courier partners are independent operators, and we don't have control over exact delivery times.